Effective date: 16 July 2025

ACTENIQ LTD is committed to protecting your privacy and complying with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your personal information.

‍1. Who We Are - ACTENIQ LTD is a UK-based provider of digital engineering and energy monitoring solutions. If you have any queries about this policy or your data, please contact us at: Wattson@acteniq.com or Enquiries@acteniq.com

‍2. Personal Data We Collect - We may collect the following types of personal data: Name, job title, email address, telephone number, Company name and contact details. Enquiry, communication information, Technical data such as IP address and browser information (via cookies)

‍3. How We Use Your Data - Your data may be used to:Respond to your enquiries or requests. Deliver services and manage customer projects. Maintain business records and contractual obligations. Improve our website and services. Send you updates or communications (only with your consent)

‍4. Legal Basis for Processing - We process your data lawfully under one or more of the following bases; Your consent, the performance of a contract and compliance with a legal obligation. Our legitimate business interests (e.g. to improve our services)

‍5. Data Sharing - We do not sell your personal data. We may share it with trusted service providers who support our operations. All such providers are contractually bound to comply with relevant data protection laws.

‍6. Data Security and Storage - We take appropriate technical and organisational measures to safeguard your data. Information is stored securely using trusted platforms that meet UK and international compliance standards.

‍7. Cookies - We use cookies to help improve your browsing experience and collect usage statistics. When you visit our site, a cookie consent banner will appear allowing you to manage your preferences. For more information, please see our Cookie Policy that pops up when you land on the website.

‍8. Your Rights - Under data protection law, you have the right to:Access your personal data, Request correction or deletion, Withdraw consent at any time (where applicable). Object to or restrict processing, Request data portability, To exercise these rights. Please contact us at Wattson@acteniq.com or Enquiries@acteniq.com

‍9. Data Retention - We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

‍10. Changes to This Policy - We may update this Privacy Policy from time to time. The latest version will always be available on this page and the effective date will be updated accordingly.