Data Centre Infrastructure Management for Critical IT Infrastructure

Gain real-time visibility across UPS systems, cooling, power distribution, environmental conditions and critical IT infrastructure before small issues become downtime, disruption or expensive emergency response.

ACTENIQ designs, implements and supports DCIM solutions that help organisations monitor infrastructure health, manage alarms, understand utilisation and make better decisions around uptime, capacity, resilience and investment.

DCIM built for environments where IT infrastructure failure carries real consequences

DCIM is not just for large data centres. It is valuable anywhere critical IT and supporting infrastructure need to stay visible, protected and manageable.

From a single UPS supporting tills, point-of-sale systems or network equipment, to complex estates with power, cooling, racks and distributed sites, DCIM helps teams understand what is happening across their infrastructure in real time.

Without that visibility, faults can go unnoticed, alarms can be missed, capacity can be misunderstood and teams may only discover issues when equipment goes offline or service is disrupted.

Our Data Centre Infrastructure Management Service gives IT, facilities and operational teams the insight needed to respond earlier, plan better and reduce infrastructure risk.

DCIM built for environments where IT infrastructure failure carries real consequences

Not every organisation needs a full-scale data centre management platform from day one. DCIM can be scaled around the risk, complexity and visibility required.

Option One

Simple
Monitoring


Helps teams respond faster and reduce the risk of avoidable downtime


  • Retail outlets, small server rooms, individual UPS systems or sites with limited on-site technical support.
  • Live asset status, alarm notifications and remote visibility of critical events such as UPS offline, transfer to battery or required maintenance.
Discuss Simple Monitoring
Option Two

Critical Site
Monitoring


Improves resilience, alarm management and operational confidence


  • Industrial facilities, healthcare environments, labs, local server rooms and operationally critical IT infrastructure.
  • Monitoring across UPS systems, power, cooling, environmental conditions and supporting infrastructure.
Discuss Critical Site Monitoring
Option Three

Advanced
DCIM


Supports CapEx and OpEx planning, resilience strategy and long-term infrastructure growth.


  • Data centres, colocations, multi-site estates, and larger electrical critical infrastructure environments.
  • Infrastructure modelling, capacity planning, rack utilisation, power and cooling visibility, asset management and estate-wide monitoring.
Discuss Advanced DCIM

Why critical sites use our
DCIM Service?

Our DCIM service helps teams move from reactive fault response to clearer, more proactive infrastructure management.

With the right DCIM solution, organisations can:

Detect critical alarms sooner

Receive alerts when UPS, cooling, power or environmental conditions require attention.

Reduce downtime risk

Identify infrastructure issues earlier and support faster, more informed response.

Improve asset visibility

Understand the condition, status and utilisation of critical IT and supporting infrastructure.

Plan capacity with evidence

Model backup power, rack space and cooling capacity before growth creates pressure.

Avoid overprovisioning

Use real utilisation data to make better decisions around upgrades, investment and infrastructure planning.

Support distributed estates

Extend visibility across on-premise, remote, edge and multi-site environments.

From Reactive Response to Proactive Infrastructure Management

DCIM is most valuable when it helps teams take action before infrastructure issues become operational problems

ACTENIQ supports organisations through the full DCIM journey, from selecting the right platform and monitoring approach to implementation, commissioning, support and ongoing optimisation.

Whether you need simple remote UPS monitoring or a more advanced DCIM platform for a complex estate, ACTENIQ can help you select, deploy and support the right level of visibility for your environment.

Stage 1
Assess
We review your infrastructure, current visibility, critical assets, operational risks and monitoring requirements.
Stage 2
Design
We help define the right DCIM approach, from simple UPS monitoring to advanced power, cooling, rack and estate-wide visibility.
Stage 3
Deploy
We support implementation, configuration, device connection, dashboards, alarms and notifications.
Stage 4
Manage
We help teams use live status, alerts and asset data to respond faster and manage infrastructure more proactively.
Stage 5
Optimise
We support ongoing improvement, capacity planning, lifecycle decisions and long-term infrastructure resilience.

Why work with ACTENIQ for your DCIM Requirements?

DCIM only delivers value when it is designed, implemented and supported properly.

ACTENIQ helps organisations select the right level of monitoring and management, deploy the solution effectively and ensure it continues to support uptime, capacity planning and infrastructure resilience over time.

As a Schneider Electric APC master partner, ACTENIQ can support DCIM design, implementation, ongoing support and lifecycle maintenance, helping customers move from disconnected infrastructure visibility to a clearer, more manageable operating environment.

Frequently Asked Questions

What is DCIM?

DCIM (Data Centre Infrastructure Management) is a software platform that provides a central view of the physical infrastructure supporting your IT environment. 

It brings together data from UPS systems, power distribution, cooling, environmental sensors, rack infrastructure and other critical equipment, allowing operators to monitor performance, respond to alarms and make informed operational decisions from a single platform. 

No. DCIM solutions can be deployed anywhere critical IT infrastructure exists, from a single UPS protecting a communications room through to enterprise data centres, edge computing facilities, colocations and multi-site estates. 

The platform can scale as your infrastructure grows, making it suitable for organisations of all sizes. 

DCIM is often associated solely with monitoring IT infrastructure such as UPS systems, cooling, battery systems, PDUs, rack environments and server rooms. Whilst these remain core elements of any DCIM platform, ACTENIQ’s expertise extends far beyond the IT environment. 

Our engineers understand the complete electrical power train, allowing DCIM to integrate data from HV incoming supplies, transformers, HV and LV switchgear, generators, Power Monitoring Systems (PMS), energy meters, power quality analysers, environmental monitoring and electrical asset monitoring technologies, all the way through to the critical IT load. 

This provides a single operational view of the entire electrical infrastructure supporting your digital estate, helping both facilities and IT teams improve reliability, optimise maintenance and make better-informed operational decisions. 

DCIM provides continuous visibility of critical infrastructure, allowing operators to detect alarms, environmental changes, capacity constraints and equipment faults before they develop into service-affecting incidents. 

By consolidating information into a single platform, IT and facilities teams can respond more quickly, improve operational awareness and make better-informed maintenance decisions. 

Yes. DCIM platforms help organisations understand available power, cooling and rack capacity, making it easier to plan future growth, optimise existing infrastructure and avoid unnecessary capital expenditure. 

This allows expansion decisions to be based on accurate operational data rather than assumptions. 

Yes. ACTENIQ can integrate DCIM platforms with existing Power Monitoring Systems (PMS), BMS, SCADA, environmental monitoring systems, intelligent PDUs, UPS systems and other critical infrastructure. 

Our engineering teams design open, scalable solutions that provide a single operational view across both electrical infrastructure and IT environments. Where required, we can also deploy a complete DCIM platform alongside power quality monitoring, energy metering and electrical asset monitoring, providing a fully integrated solution from the incoming electrical supply through to the critical IT load. 

No. ACTENIQ can deploy DCIM solutions as fully on-premise, hybrid or cloud-connected systems depending on your operational, cyber security and data management requirements. 

Whether your preference is for complete local control or secure remote access across multiple sites, we can design a solution that meets your operational needs whilst maintaining the appropriate level of security. 

Yes. ACTENIQ has extensive experience designing, deploying and supporting Schneider Electric APC DCIM platforms, including EcoStruxure IT Expert and EcoStruxure IT Advisor. 

We also support the integration of APC infrastructure alongside wider electrical monitoring, power quality, energy metering and asset condition monitoring, providing a single operational view of both the data centre and the supporting electrical infrastructure. 

No. Many organisations begin by monitoring critical infrastructure such as UPS systems or environmental conditions before expanding into wider asset monitoring, capacity planning and operational management. 

ACTENIQ designs scalable solutions that can grow alongside your business, allowing functionality to be added as operational requirements evolve. 

Yes. Whilst traditional DCIM platforms primarily focus on the IT environment, ACTENIQ extends monitoring across the complete electrical power train. 

This includes HV and LV electrical infrastructure, transformers, generators, switchgear, power quality monitoring, energy metering and electrical asset condition monitoring, all integrated alongside your critical IT infrastructure. 

By combining these systems within a single platform, organisations gain a complete operational view of the infrastructure supporting their digital services, improving collaboration between electrical, facilities and IT teams whilst reducing operational risk. 

Need clearer visibility across your critical IT infrastructure?

ACTENIQ helps you take the first step towards advanced DCIM by connecting critical systems, improving visibility and turning operational data into practical decisions. Submit a request and one of our experts will call you within 24 hours or book a call with the team now.